Zoho Recruit | Resume Parsing via email

Zoho Recruit | Resume Parsing via email

All about resume parsing

What is resume parsing via email

Resume Inbox is a user-friendly parsing tool that enables you to automatically parse resumes sent as email attachments and add them directly to your Zoho Recruit account. 
There are 2 types of email parsing available;
Create a candidate on your candidate database
Create a candidate on you candidate database AND associate to a job

Where to find the resume parsing email address

Create a candidate on your candidate database

Setup > Resume Management > Resume Inbox 
Once sent, you will find the candidate in the Candidate Module (Or search for the name in the search bar)


Create a candidate on you candidate database AND associate to a job

Open the job > Sourcing summary (top left) > Job Mail Box tab 
Once sent, you will find the candidate in the hiring pipeline in "Applied", check your dashboard


How to use

  1. Send an email to the relevant parsing email address. 
  2. Attach the resume
  3. No need to type anything or add a subject
  4. You can send multiple resumes as attachments, each will create a new candidate profile, extract the information from the resume, and attach the resume

Checking parsing results

Go to Setup > Resume Management > Resume Inbox > Parsing results



Typical problems

It's not parsing (Parsing result = failed)

Possible Reasons for failed parsing attempts

  1. Adding informations in headers / footers
  2. Text boxes
  3. Chats, graphics, WordArt and other visual elements
  4. Tables and columns
  5. Jumbled placing of repeat information (such as work experience and education history)
  6. Overlapping text / spacing
  7. Scanned resumes / resume image (instead of document)
  8. Strange fonts

Zoho creates junk candidate profiles

You can only send RESUMES via the email parser. Other documents such as IDs, qualifications and references will not attach to the candidate profile which is created by the resume.  Zoho looks for the candidate email address in the document. This is what links the document (resume) to the profile in Zoho.

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